- block of apartments of feed;
- block of apartments of administration;
- block of utility and economic rooms
All of the transferred blocks must be взаємопов'язані between itself recognition the specific of functional process. Depending on as a hotel additional blocks can be included in its structure.
The main unifying link of all of groups of apartments is a block receiving-auxiliary apartments from вестибулем. He makes the first impression about a hotel. Place is taken in this block: reception, registration and placing of tourists, calculation, with them, grant of different information about a hotel, storage and transporting of luggage, and others like that.
A block of apartments of housing group is basic in hotels be which to the type. These apartments are made by a more than 50% volume of building and show by itself housings rooms - numbers, and also auxiliary and official apartments are directly related to them.
A hotel number includes for itself almost all of elements of habitation of man - here must be a place for rest and sleep, work, guest reception. There is an antechamber in him, closet for clothes, bath - room. Numbers take place on housings floors, where apartments are also for a duty personnel which serves these apartments. Block of group of apartments of restaurant economy. Functional organization of this group of apartments decides taking into account the category of hotel. All personnel which serves the group of apartments of restaurant economy must have a private entrance in a hotel with the, by shower-baths, bath - rooms, rooms of rest and administrative apartments.
The block of apartments of administration is disposed, as a rule, on the ground or second floor of hotel. The apartments of administration must have comfortable connection with the blocks of reception apartments, dwellings and apartments of feed.
The block of apartments of cultural and welfare service is foreseen mainly in tourist and resort hotels. The block of this group of apartments consists of visual hall, ball-room, library, billiard and guest rooms but other
In hotels with the high level of comfort a block is foreseen also apartments, where enter: universal hall for the leadthrough of congresses and other measures, display hall (salon) for organization of exhibitions, sauna with a bar and hall of sporting trainers, massage hall, hall of playing automats and others like that.
A block of utility and economic rooms is in hotels be which to the type. It is an apartment of auxiliary personnel, various domestic workshops, compositions, linen.
4. Types of numbers
On the National standard of Ukraine
- A presidential suite (англ. of Presidential of apartament) of rooms is a number of housing type, which more housings rooms (a bedroom, guest room, cabinet, apartment, is for the leadthrough of conferences) consist of 4 and mini are kitchens with a dining-room; one complete bath - room and one or more additional bath - rooms (for guests), counted on dwelling of 1 - 2 persons.
- suite of rooms (apartament) - number of housing type, which consists of 3 more housings rooms (bedroom, guest room, cabinet), to the mine-kitchen, one complete and one additional bath - room (for guests), counted on dwelling of 1 - 2 persons;
- bitone - is (duplex) a two-storeyed number which consists of 2 and more dwellings with an internal stationary stair, complete bath - room, counted on dwelling of 1 - 2 persons;
- the first class (suite) - is a number which consists of 2 more housings rooms (bedroom, guest room/cabinet);
- first semiclass, studio (junior suite, studio) - number which consists of one housing room, from plan, that allows to use part of apartment as hall/dinner - room/kabinet, and also complete, bath - room counted on 1 - 2 persons.
- first category - a number, which consists of one housing room, complete bath - room, is counted on dwelling of 1 - 2 persons.
- second category - a number which consists of one housing room and incomplete bath - room is counted on 1 - 2 persons;
- third category - a number which consists of one housing room and incomplete bath - room is counted more than 3 persons;
- fourth category - a number which consists of one housing room and wash - stand is counted more than 3 persons;
- fifth category - a number which consists of one housing room and without touilet room is counted more than 3 persons;
- contiguous numbers (complex) (complex) - 2 and more numbers which are connected by between itself doors can have a general antechamber, general or independent bath - room;
- single-seat number (SNGL), (singl room) - a number which is intended for placing of a 1 person is equipped a single bed;
- two-place number (DBL), (double room) - a number, intended for placing of 2 persons, is equipped a double bed or two single beds which are near each other;
- two-place number (TWN), (twin room) - is a number, intended for placing of 2 persons on two separate beds;
- three-seater number (TRPL), (triple room) - a number, intended for placing 3 and more persons, is equipped single beds after number of resident;
- a multi-seater number (multiple bedded room) - is a number, intended for placing 4 and more persons, equipped single beds after number of resident.
2.5 Services of hotel complexes, description and setting
Basic services of hotels of Ukraine
- administrative and managerial service
- service of reception and placing
- service of maintenance of containing a number fund
- service of restaurant
- commercial service
- engeneering - technical service
- auxiliary and additional services;
Administrative service is responsible for organization of management of hotel complex all of services, decides financial questions, questions of the skilled providing, engaged in creation and support of necessary terms of labour for the personnel of hotel, controls the observance of the set norms and rules of labour protection, to accident, ecological safety, prevention and others like that.
Composition of service: a director, secretariat, skilled service, financial service, inspectors, is from fire-prevention safety and accident prevention.
Service of reception and placing is engaged in the decision of questions of the numbers guest, their register reception related to reserving this and placing in numbers, by the grant of various services, and also sending, home.
Composition of service: manager from placing, service of administrators, портьє, operator of the mechanized calculation, workers of passport and certificate tables, door-keepers, transmitters, service of safety and others like that.
Service of maintenance of containing a number fund provides maintenance of tourists in numbers, supports the necessary sanitary state of numbers and level of comfort, engaged in the grant of domestic services.
Composition of service: manager from exploitation, superficial personnel, senior housemaid, cleaners, attendants, on a floor, workers of laundry.
Service of restaurant economy provides maintenance of guests in restaurants, cafes, bars which take place in or at hotels, decides a question from organization and maintenance of feasts, presentations, and others like that.
Composition of service: manager, cooks, workers of kitchen, administrators of hall, waiters of hall and services of banquets, and others like that.
Commercial service is engaged in the questions of the operative and strategic planning, optimization of grant of services, analyses the state of hotel market and studies the necessities of clients.
Composition of service: business manager, service of marketing and advertising.
Financial service analyses the results of economic and financial activity of hotel.
Engeneering and tekhnical service creates terms for functioning equipment, electrical engineerings devices, services of repair and building, systems of television and connection, systems of whorm, and others like that.
Auxiliary services provide the process of work of caldron complex, laundry, dry-cleaning, and others like that.
Additional services are given by mainly requiring payment services. In their composition enter: business-center, sporting health-improvement center, barbershop and cosmetic cabinet, point-of-sale booths and others like that.
Will mark, that the unique and ideal case hotels frame is not. However, all of structure is conditioned the necessity of satisfaction of necessities of clients.
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