9) Preparation of plan-chart of course.
10) Realization of teaching.
To the manager on a personnel useful to know that student organizations arise up only wherein there are student managers. Therefore our opinion is the most essential quality of manager on a personnel is his openness new and reflection position in relation to all aspects of life of organization.
Example of preparation of exercise Reflection in instruction to exercise of contradiction between the participants of co-operation.
At teaching of managers on a personnel both the ready are used and created by the listeners of тренинговые situation. The example of тренинговых instructions, worked out by listeners is here presented.
So, in the process of work it turned out with organization, that one of problem points of his activity was on co-operating with the employees of рекрутинговых agencies. Naturally, what a manager on a personnel and manager of рекрутного agency present different interests which under certain circumstances can enter into contradiction with each other. On the base of the real situation, discussed in one of groups, we worked out exercise for тренигового employment.
You signed a contract about the selection of manager. On this contract you must close a vacancy to December, 30. During current negotiations the term of испол-нения work is carried on January, 20. For this period the first candidate was ratified. However, doing some work three days, he retired. Until now a vacancy is not closed by you. On the terms of contract the return of 100% pre-pay is needed.
To it Your agency did not have a situation, entailing the back of moneys to the customer.
A new candidate appeared for you, which can come on interview to the client of January, 22. Today on January, 19. Responsibility for a failure to observe of terms of contract to a full degree will lie down on you.
You are a manager on the personnel of large firm. An employee is required Firm - Sales -менеджер. you appealed to the agency on the selection of personnel, contracted with him with within December, 31, stipulating description of workplace and requirement to the candidate. However, a contract was made by not you, and you him did not see.
One candidate was accepted on work and for him money is paid. Through extremely short time on good reason this employee retired. According to the terms of contract an agency is under an obligation to give other candidate (valid for one occasion replacement) to January, 20. Today on January, 19 and to all appearances an agency can not give other deserving candidate.
You must obtain returning of pre-pay in full, not violating business contacts with this agency.
If you will not settle this situation, for you there can be troubles from the side of guidance.
3. Basic processes which must exist in a company, from the point of view of management human capitals
In most which work at the market companies, the question of competent and system management a personnel appears sharply. Large enough money is laid in a selection, enticing, development of personnel. And these actions at 90% cases justify itself - promote efficiency of work of personnel, and accordingly and efficiency of organization.
The question of personnel a separate department (as it is mostly) or even separate man must decide. And that to do, if is not such man? An answer is simple quickly to correct this defect. In the first part of work we touched basic aspects from which must begin the activity manager from a personnel in a new company. In this part will talk about basic processes which must exist in a company, from the point of view of management human capitals which all control system by a personnel will be in course of time formed on the basis of.
If position of manager from a personnel is new in a company, all of it needs to be developed and prescribed from beginning, in fact not a single documentation is not on these questions.
Thus, if we embark on the first point of our skilled strategy, namely selection, reception and planning of personnel, we must create the row of documents necessarily. In my opinion, it costs to begin from a request on the selection of personnel. These requests actively use to the shot and рекрутингові agencies during work with clients, but rarely internal managers from a personnel, although to no purpose. Yes, on creation of such to the form it is needed to spend little time, but he occupies itself fully. In fact a manager from a personnel clearly presents requirements to the open vacancy and knows that it is possible to offer to the potential candidates. In addition, important is that this request a manager from a personnel fills directly with a leader which then asserts her. Such step in the future will protect the department of work with a personnel from the unnecessary complaining on disparity of the selected candidates to the requirements declared before. In fact if a request is absent, these requirements can several times change, something can призабутися about something simply can forget to warn. And at presence of the ratified request a department from a personnel will know clearly, that is exactly required from a new worker. Thus, if to pass to practice, then such request for us contains next data:
- general information is about a vacancy (region and city, branch, department where vacant position, clear name of position, date of filling of request and term of her closing, appeared, even submissions: who a man submits and who will be in her submission);
- terms of work (address of job, graphic arts of work, duration of trial period, payment on a trial period and after him, compensative package);
- description of position (basic functional promises and other nuances which touch this position);
- requirements are to the candidate (general information: age, sex, education; personal and business lines, knowledge and skills);
- circle of persons which make decision in relation to a candidate;
- except for principal items, a request contains, yet such division as notes (he can be named variously). Here it costs to write some special things, mainly informal which touch a vacancy. For example, features of collective, feature of region and, in accordance with them, wish in relation to the features of candidate and other
It costs to prescribe the chart of selection a next step in a company. It is bulky enough employment, but in course of time on the basis of this chart you will be able to create position about the selection of personnel. A presence of such position is obligatory for every company. If shortly, then in her it follows to take into account next points:
ь sources of search of potential candidates, and here it does not cost limited to standard are MASS-MEDIA and internet. Every position has the specific and very actual sources of selection. It costs well to analyse a situation and define sources which are priority for the specialists of concrete sphere. These can be the specialized forums, exhibitions and other;
ь methods of selection. Here it is also possible to dream up. For every vacancy actual will be different methods and methods.
But you must prescribe base which will be used exactly in your organization. Certainly, they can complement each other or mutual exclude depending on a situation. So, for example, if a necessary mass selection you here can help worked out ассессмент, with the certain set of exercises, questions, кейсів and tests. With his help you will associate with plenty of people for short space and able in an action to check up necessary for you skills. We mostly pick up managers this method. Irreplaceable, certainly, there is interview in her different variations. Also it is here possible to reckon the professional and psychological testing, which can be both part of independent method;
Ш amount of levels of estimation, which a candidate must pass. For us all begins from the analysis of executive summary, then can apply an own questionnaire (she is obligatory only if the controlled from distance selection is conducted), sometimes telephone interview (it touches the more controlled from distance vacancies also), farther interview with a manager from a personnel or Аssеssment-centre, then interview with a
Ш director and with the leader of department, a novice will work in which;
Ш general criteria of estimation of candidate;
Ш decision-making ways are in relation to candidates and responsible persons.
Аssеssment-centre is a method of estimation of personnel, which can foresee the psychological testing, professional testing (situatioonal tests), individual exercises, group exercises, role games, interviews.
According to created by you systems, it is needed it will be to work out a few forms. For us, for example, for comfort there is a form of estimation of ассессменту, form of telephone interview, geared-up is certain test methods and worked out кейси for every vacancy.
The next point of skilled strategy is work from adaptation of the accepted workers.
Here also it costs to work out and confirm a certain chart, after which will pass adaptation all accepted workers and those, who got step. Afterwards this chart also grows into a necessity for the company of position about adaptation and passing of trial period. It is first needed, at least, to work out "Package of novice" or "Book of novice".
The package of novice in our company contains history of company, organizational structure, internal numbers of telephones and electronic addresses of all workers of company, rule of internal order, list of necessary documents which need to be given and fill for employment. Every manager must decide from a personnel, what filling of this package will profit most.
It follows clearly to prescribe distribution of responsibility between the concrete workers of company for passing of trial period, and also criteria which will be a certificate novices, that a worker went a trial period and process of adaptation well.
To engage in all points of the worked out skilled strategy simultaneously difficultly enough, especially, if this load falls on the shoulder of one man. Therefore farther it costs to be determined, that is priority on a concrete moment for Your organization. In fact for you, possibly, already there is the remarkable system of motivation (both material and non-material), effective system of estimation and other. Then absolutely it does not cost to change something. Especially it touches changes in the system of motivation, they are sickly enough and difficult for a personnel. Therefore at first understand the existent systems. If something failing or, якнайчастіше is, some process is not far perfect, does not send activity of people in a necessary river-bed - embark on his correction.
Страницы: 1, 2, 3, 4
